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Benue Mart

Benue Mart

Sell on Benue Mart
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Contact Us

We'd love to hear from you. Reach out to our team.

Get in Touch

Visit Us

Makurdi, Benue State, Nigeria

Call Us

+234 0810-440-3723

Email Us

shop@benuemart.com

Business Hours

Monday - Saturday: 8:00 AM - 8:00 PM

Quick Support

Customer Support

Available 24/7 for urgent inquiries

support@benuemart.com

Vendor Support

For vendor-related questions

vendors@benuemart.com

Delivery Support

For delivery-related issues

delivery@benuemart.com

Frequently Asked Questions

How do I place an order?
Simply browse products, add items to your cart, select your delivery address, choose payment method, and place your order. The store will confirm and delivery will be arranged via Fele Express.
How does delivery work?
We partner with Fele Express for all deliveries. Once your order is confirmed by the store, a rider is assigned and you can track your delivery in real-time. Delivery fees are calculated based on distance and vehicle type.
What payment methods do you accept?
We accept Paystack (card payments) and Cash on Delivery (COD). You can choose your preferred method at checkout. All payments are secure.
How can I become a vendor?
Click on "Sell" in the top navigation, register as a vendor, and create your store. Once approved, you can start listing products and accepting orders. It's free to join!
What is your return policy?
Returns are handled directly with the store. Contact the store through our platform within 7 days of delivery for any issues. Each store has its own return policy.
How do I track my order?
Once your order is out for delivery, you'll receive a tracking link via email. You can also view your order status in the "My Orders" section of your account.
What areas do you deliver to?
Currently, we deliver across Makurdi and major areas in Benue State. We're expanding to more locations soon!
How do I reset my password?
Click on "Forgot Password" on the login page, enter your email address, and you'll receive a reset link. Follow the instructions to create a new password.
Is my personal information secure?
Yes! We take security seriously. All transactions are encrypted, and we never share your personal information with third parties.
How do I contact customer support?
Use the contact information above, email us at shop@benuemart.com, or call +2348104403723. Our support team is available Monday-Friday, 8 AM - 8 PM.